Contact & support
Let’s talk about
your school week.
Questions about Parents or Learn, help with your account, or an idea that would make Mossybook more useful for your family.
hello@mossybook.comHelp us find the right details.
For account help, email from the address you use for Mossybook. Tell us which app or school connection you’re asking about and what happened.
Please keep school passwords, sign-in codes and your child’s school documents out of the email. We’ll help you take the next step through your account.
Privacy, cancellation or a refund
Email the same address for privacy requests or a refund within 14 days of your first Parents payment. You can manage your Parents subscription and school connections in your account.
Questions about Learn?
Your family subscription includes Parents and Learn. Email us for help with your account or your child’s school-connected study sessions.